Barista

AC Hotel Bethesda (OTO Development)•Bethesda, MD

About The Position

OTO Development is seeking a part-time Barista. The role focuses on providing excellent customer service, maintaining store and product standards, and contributing to a positive team environment. The position requires little to no travel outside the property and surrounding areas and can involve standing, sitting, walking, bending, lifting, and squatting for extended periods.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong customer service knowledge in retail and/or hospitality.
  • Strong problem-solving and organizational skills.
  • Ability to learn quickly, build relationships, and communicate effectively.

Responsibilities

  • Act with integrity, honesty, and competence while promoting the property's culture, values, and mission.
  • Provide customer-first service by connecting with customers, identifying their needs, and responding to them.
  • Recognize changes in coworkers’ morale or performance and communicate them to a supervisor or manager.
  • Assist with training new team members.
  • Maintain a clean and organized workspace.
  • Remain calm during high-volume periods or unusual events and uphold operational standards.
  • Follow cash management policies.
  • Follow recipe and presentation standards.
  • Follow health, safety, and sanitation guidelines for all products.
  • Review the store environment to identify problems, concerns, and opportunities.

Benefits

  • Medical insurance options
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Company-provided life insurance
  • Tuition assistance
  • Paid time off
  • Paid holiday time
  • Travel discounts
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