Barista

OTO Development•Cocoa Beach, FL

34d•Onsite

About The Position

We are pleased to announce a wonderful opportunity for a Barista. This position involves delivering legendary customer service, contributing to a positive team environment, and maintaining operational standards. The role requires adherence to all recipe, presentation, health, safety, and sanitation guidelines, as well as following cash management policies. The Barista will also be responsible for identifying and addressing problems, concerns, and opportunities within the store's environment.

Requirements

You must be at least 18 years old
You have a high school diploma or equivalent
You have strong customer service in retail and/or hospitality knowledge
You have strong problem solving and organizational skills
You learn quickly, build relationships, and communicate effectively

Responsibilities

Act with integrity, honesty and competence—promoting the culture, values and mission of the property
Deliver legendary customer service by having a customer-comes-first attitude—connecting with the customer, discovering the customer’s needs, and responding to those needs.
Contribute to a positive environment by recognizing changes in coworkers’ morale and performance and communicating those changes to the supervisor or manager
Assist with the training of new team members
Maintain a clean and organized workspace so that coworkers can locate resources and products.
Maintain calm demeanor during periods of high volume or during unusual events to continue operational standards and to set a positive example for the store’s team.
Follow all cash management policies
Adhere to all recipe and presentation standards
Follow health, safety and sanitation guidelines for all products
Continually reviews the store’s environment to identify problems, concerns and opportunities