Barista

Full House Resorts•Cripple Creek, CO

About The Position

The Barista prepares and serves coffees, espressos, café drinks, bakery items, and other quick-service food while providing guests with product information and exceptional service. The role works across Bakery and Café counters, maintains displays and inventory, processes transactions, and keeps work and storage areas clean and organized. Reliable attendance, punctuality, proper uniform wear, and a calm, professional demeanor during busy periods are fundamental expectations.

Requirements

Demonstrated knowledge of and enthusiasm for coffee, tea, and drink preparation.
Outstanding communication and guest-service skills.
Demonstrated ability to perform under pressure.
Demonstrated problem-solving, organization, and work-prioritization skills.
Passion, entrepreneurial spirit, and dedication to success.
Ability to perform simple mathematical calculations, including addition and subtraction.
Open and flexible availability.
Regular, reliable attendance and punctuality.

Nice To Haves

High school diploma or equivalent.
One or more years of barista experience using a manual espresso machine.
Demonstrated experience enforcing 4-star standards.
Food Handling License.

Responsibilities

Prepare and serve coffees, espressos, and other café drinks according to guidelines.
Serve and warm breads, pastries, and other quick-service food items.
Provide exceptional guest service and explain product details such as coffee blends, preparation methods, taste descriptors, and ingredients.
Set up and maintain neat stations and displays, separating allergens such as nuts and wheat.
Replenish displays and stock throughout the day; date items and follow FIFO standards.
Weigh, grind, and package coffee beans according to guest specifications.
Work across quick-service counters serving Bakery and Café items.
Operate a cash register and Point of Sale software; ensure cash drops are accurate and bills are authentic.
Maintain a calm demeanor during high-volume periods and communicate issues promptly to management.
Communicate with the Pastry department about sales, inventory, and orders.
Track daily inventory and record items to order on the order sheet.
Keep walk-in and storage areas tidy; unpack, organize, and rotate deliveries.
Perform daily and scheduled deep-cleaning tasks, and use slower periods to clean, organize, restock, and complete sidework.
Wear uniforms properly, including a nametag, and wear a gaming license if in possession of one.
Avoid using a cell phone during working hours and perform other duties as assigned.