Barista
About The Position
The Barista provides guests with prompt service, quality beverages and products, and a clean and comfortable environment. The role requires a calm, customer-first approach during busy or unusual periods, attention to customer and store needs, and clear communication with the manager so the team can respond appropriately. Baristas follow operational, cash-handling, safety, security, health, and sanitation policies and prepare beverages, whole-bean products, and food consistently according to recipe and presentation standards. The hotel operates 24 hours a day, seven days a week, so shift days, starting times, and weekly hours may vary.
Requirements
- No previous experience required.
- Maintain regular and consistent attendance and punctuality.
- Be available for flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
- Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security.
- Excellent communication and customer service skills.
- Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
- Ability to lift up to 30 pounds.
- Ability to stand and walk constantly and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.
Responsibilities
- Maintain a calm demeanor during high-volume periods or unusual events and set a positive example for the shift team.
- Anticipate customer and store needs by evaluating the environment and customer cues.
- Communicate relevant information to the manager so the team can respond as needed.
- Provide customer-first service, connect with customers, and discover and respond to their needs.
- Follow operational policies and procedures, including cash handling, safety, and security practices.
- Maintain a clean and organized workspace so coworkers can locate resources and products.
- Prepare and provide quality beverages, whole-bean products, and food consistently, following recipe and presentation standards.
- Follow health, safety, and sanitation guidelines for all products.
- Maintain regular and punctual attendance.
Benefits
- 401(k)
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Room discounts
- Employee food and beverage discounts
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
