Barista

Tamarack Resort•Donnelly, ID

About The Position

The Barista serves products with friendly, individualized attention and educates customers about premium coffees and teas. The role prepares drinks and food items, processes customer orders and payments, maintains product quality and cleanliness, and completes opening and closing duties. The Barista may also perform other duties assigned by a supervisor. The position involves frequent guest interaction and teamwork in a mountain resort environment.

Requirements

Enjoy working and interacting with the public.
Be highly organized and energetic, maintain a positive attitude, and be able to get the job done.
Maintain a positive and professional attitude with the team.
Have clear verbal and written communication skills.
Be highly responsible and reliable.
Be able to multitask.
Be fluent in English.
Be able to perform basic arithmetic.
Have previous customer service work experience.
Have knowledge of computer hardware, word-processing, spreadsheet, and database software; knowledge of business letter writing and business forms, office procedures, business English, filing systems, and common office machines is also required.
Meet the physical demands of the position, including frequent bending, climbing, kneeling, squatting, twisting, pushing and pulling; regular lifting and moving of objects up to 40 pounds; and standing or sitting for long periods.

Nice To Haves

High school diploma or equivalent preferred.
Experience with Microsoft Office preferred.

Responsibilities

Educate customers about products and services, including specialty drinks, food, beverages, and restaurant functions.
Maintain consistent product quality and follow Company drink recipes and procedures.
Develop knowledge of coffee and tea regions, flavors, and blends.
Prepare blended and cold drinks, and weigh, grind, and pack coffee according to customer orders and Company guidelines.
Greet customers, provide prompt and personalized service, and build rapport by learning their preferences.
Receive and repeat customer orders, account for orders accurately, and answer questions about coffee blends, preparation, and product freshness.
Accurately enter sales into the cash register or POS system and complete cash transactions, including counting back change.
Sell and serve baked goods and other food items.
Restock shelves as needed and routinely clean the bar area, floors, windows, and grinders, and take out trash.
Follow proper trash and recycling practices.
Understand and accommodate meal requirements, allergies, dietary needs, and special requests.
Maintain guest attention to detail throughout the customer experience.
Develop positive working relationships and support the team in reaching common goals.
Complete opening and closing duties by their deadlines.
Perform other assigned duties, which may include weekend work.