Barista

Avolta•Town of Colonie, NY

26d•Onsite

About The Position

The Barista creates a positive customer experience by serving quality beverages and food products, providing quick service, and making visits enjoyable and memorable. The role involves welcoming guests, taking and preparing orders, maintaining service and presentation standards, handling payments, and keeping the store clean and well stocked. Baristas are expected to remain composed during busy periods, work cooperatively with the team, and follow brand and company policies, including safety and security procedures.

Requirements

Strong social skills and enjoyment of meeting new people.
Ability to stay calm and work in a fast-paced, exciting environment.
Willingness to learn and ability to acquire new skills quickly.
Ability to understand and follow verbal and written instructions, policies, and rules, and to request assistance when needed.
Ability to perform basic math to accurately count money and make change.
Ability to work well with others and contribute to a cooperative team.

Responsibilities

Greet guests warmly, take food and drink orders, answer questions, address guests by name, and thank them for their orders.
Prepare and serve beverages and food products consistently according to recipe and presentation standards while providing quality service.
Remain calm during high-volume periods and help keep the store operating properly while setting a positive example for the team.
Operate a cash register and receive guest payments in accordance with brand and HMSHost customer-service and cash-handling policies and procedures.
Keep the store clean, stocked, and organized, and decorate customer display areas.
Act with integrity, honesty, and knowledge in support of the brand’s and HMSHost’s culture, values, and mission, while following operational policies and procedures, including safety and security requirements.