BARISTA

HOMETOWN COFFEE & JUICE•Winnetka, IL

28d

About The Position

At Hometown Coffee & Juice, Baristas create customer experiences through technical skill, speed, attention to detail, and genuine hospitality. They prepare consistently excellent beverages in a fast-paced café environment, taking pride in every detail—from dialing in espresso and steaming milk to keeping a clean, organized workspace and connecting with customers. Baristas work closely with teammates to keep service moving while maintaining Hometown’s quality and hospitality standards.

Requirements

Strong communication and interpersonal skills.
Ability to multitask and remain organized in a fast-paced environment.
Interest in learning about coffee, espresso, and beverage preparation.
Knowledge of safe food-handling practices.
Ability to stand and move throughout the café for extended periods.
Ability to lift and carry up to 40 pounds.
Ability to work efficiently in a fast-paced environment.

Nice To Haves

Previous customer service or coffee experience; the employer is willing to train the right person.

Responsibilities

Prepare coffee and espresso beverages according to Hometown recipes and quality standards.
Dial in espresso and monitor beverage quality throughout the shift.
Steam milk and prepare beverages consistently in taste, texture, temperature, and presentation.
Follow standardized recipes and procedures.
Manage the barista station calmly and efficiently during busy periods.
Keep the workspace organized, stocked, and ready for service.
Monitor ticket flow and help keep orders moving.
Support the cashier and other front-of-house positions as needed during peak periods without compromising quality.
Develop knowledge of Hometown’s coffee, beverages, and menu offerings.
Build technical skills and product knowledge through training and hands-on experience.
Identify and communicate equipment or product issues to leadership.
Operate, clean, and maintain coffee equipment according to proper procedures.
Welcome and engage customers with warm, genuine hospitality.
Help customers navigate the menu and make recommendations when appropriate.
Anticipate customer and team needs and proactively offer support.
Address customer concerns quickly, professionally, and with care.
Keep the barista station clean, organized, and stocked throughout the shift.
Follow sanitation, food safety, and cleaning procedures.
Clean equipment, surfaces, and tools as needed during service and at the end of each shift.