Barista

Marriott•Lahaina, HI

About The Position

The Barista prepares food and coffee beverages, takes and records customer orders, processes payments, and maintains the coffee service area. The role includes opening and closing duties, stocking work areas, operating appliances, cleaning throughout the day, and completing cashier procedures such as counting and securing the bank and resolving discrepancies. The Barista provides courteous guest service, follows company and safety policies, maintains professional appearance and confidentiality, and supports team goals and quality standards.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.
  • Ability to read and visually verify information in a variety of formats, including small print.
  • Ability to visually inspect tools, equipment, or machines for defects.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move through narrow, confined, or elevated spaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

  • Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
  • Set up, stock, and maintain work areas.
  • Take and record orders in the MICROS system, prepare food and coffee beverages, enter orders into the cash register system, and collect payment.
  • Ensure appliances such as coffee makers are turned on and off at appropriate times.
  • Bus coffee cart areas and tables, and clean dishes, utensils, work areas, tables, and equipment throughout the day.
  • Obtain change for the expected business level.
  • Count the bank at the end of the shift, complete cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, develop positive working relationships, and support the team in reaching common goals.
  • Meet quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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