Barista

Boyne Resorts•Newry, ME

27d•Onsite

About The Position

Sunday River is seeking Baristas for its signature coffee shops, Northern Lights and Coffee Hound. This is a front-of-the-house, guest-facing, hands-on role. Baristas will be trained, if needed, to develop thorough knowledge of classic Italian espresso drinks and modern hot and cold brew coffee drinks. The role calls for engaging with customers, remembering repeat customers’ drinks, and providing quality products and service. Tips may be earned based on customer interactions and the quality and detail of the products served. A successful Barista is organized, self-motivated, positive, comfortable multitasking and working under pressure in a fast-paced environment, and enjoys working with people. The role requires the ability to describe all items on the outlet’s drink and food menus. Baristas spend most of the workday standing and must be able to push, pull, and lift up to 50 pounds. Shifts may be during the day or at night and include weekends and holidays. Extra or longer shifts may be needed during periods of extremely heavy business.

Requirements

Must be at least 16 years old.
Must be able to describe all items on the outlet’s drink and food menus.
Must be able to stand for most of the workday and push, pull, and lift up to 50 pounds.
Must be available for day and night shifts, weekends, and holidays; extra or longer shifts may be needed during periods of extremely heavy business.
Must be organized, able to multitask and work under pressure in a fast-paced environment, self-motivated, positive, and interested in working with people.

Nice To Haves

Related experience is preferred but not required.

Responsibilities

Maintain a high level of guest service and help guests choose drinks when needed.
Answer questions, take payments, and prepare ordered beverages in a timely manner.
Maintain a clean and organized workspace and operate in compliance with Maine state health code requirements.
Restock throughout the day during slower periods.
Track inventory of items used and report low stock for weekly orders.
Learn the point-of-sale computer system and accurately take payments and orders.
Complete opening and closing duties and side work, including setup, stocking, preparation for the next day, teardown, and outlet sanitization.
Inform guests about menu choices at other mountain restaurants, promote area activities, and answer general questions about the resort.
Communicate supply needs to the Manager.
Assist with monthly bar inventory counts.
Report maintenance and repair needs to keep the front of house, bar, and/or dining room presentable and in working order for guests.
Communicate frequently with the back of house.
Operate the front of house in accordance with the Boyne Brand Standard Audit guidelines.
Assist outside the outlet during periods of high volume.