Barista

PJ's Coffee of Tomball
•$10 - $13

About The Position

The Barista is responsible for preparing PJ’s Coffee beverages and food items to company specifications while providing fast, efficient, and friendly service. The role helps create a positive environment for customers and coworkers and supports the reputation and integrity of the PJ’s brand and store. Baristas are expected to demonstrate strong customer service, product knowledge, safe work practices, and commitment to PJ’s Coffee’s core values. The position also emphasizes growth within the company and the potential to move into larger roles.

Requirements

  • Outgoing and engaging personality.
  • Exceptional communication and relationship-building skills.
  • Ability to multitask and work in a fast-paced team environment.
  • Ability to communicate through channels including email, phone, project management software, and conference calls when necessary.

Nice To Haves

  • Barista experience; it is not required, and training in PJ’s methods will be provided.

Responsibilities

  • Present a positive image of PJ’s to customers and coworkers.
  • Proactively suggest beverages, drink enhancements, snacks, and pastries to improve customers’ experiences and product knowledge.
  • Prepare beverages and food according to PJ’s Coffee specifications and customer expectations.
  • Help ensure excellent customer service through staff operations and upkeep of the store.
  • Follow cash-handling procedures accurately.
  • Maintain daily shift checklists and par levels, and ensure the store’s interior and exterior meet sanitary, safety, and aesthetic requirements.
  • Alert management to operational needs, equipment failures, and necessary improvements.
  • Follow and enforce company policies, procedures, and safety rules.
  • Attend training sessions to improve coffee knowledge and work skills, and apply that knowledge to operations.

Benefits

  • Employee retail and shift discounts.
  • Ongoing management and leadership training opportunities.
  • Prize opportunities through national contests.
  • Local, regional, and national awards and recognition.
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