Barista

Auberge Collection•Los Olivos, CA

8d•$17

About The Position

The Barista creates coffee and beverage experiences for guests in the hotel outlets. The role includes greeting guests, explaining available items, accurately taking and entering orders, noting dietary restrictions and allergies, preparing beverages, and assisting with food orders. The Barista also processes payments, balances tips and the cashier bank, prepares shift and revenue reports, and completes opening, service, closing, stocking, inventory, and cleaning duties. The position requires manual dexterity and flexibility to perform duties in an indoor environment that may be humid or hot.

Requirements

Any combination of education that provides the required knowledge, skills, and abilities.
Superior professional appearance and manner, and good character for working in a fast-paced team.
Ability to work a flexible schedule, including weekends and holidays, according to department needs.
Ability to obtain relevant state and local government certifications, such as a food handler certificate or alcohol training certifications, as applicable.
Ability to lift and carry 30 pounds.
Ability to perform duties requiring manual dexterity of the hands and fingers.

Nice To Haves

At least one year of barista experience preferred.
High school diploma preferred.
Previous hospitality experience preferred.

Responsibilities

Greet guests promptly and courteously, and explain available items in detail.
Record guest orders, repeat them back for accuracy, and enter them promptly and accurately into the POS system.
Note dietary restrictions and allergies on tickets and communicate them to the culinary team.
Prepare beverage orders accurately and serve guests using proper utensils.
Assist with collecting and situating food orders from the kitchen.
Complete order forms for the following day’s service and deliver them to the appropriate departments.
Process cash, credit card, and charge sales for retail and food and beverage orders.
Balance tip slips, run financial, cashier, and end-of-day revenue reports, and prepare cashier end-of-shift reports.
Ensure the cashier bank is balanced.
Check the station before, during, and after shifts for proper setup and cleanliness.
Periodically wipe and sanitize work surfaces, doorknobs, equipment, pens, and other items.
Complete side duties such as restocking condiments, utensils, retail items, and beverages.
Put away storeroom requisitions and supplies as required.
Assist with monthly inventory of retail items, liquor, and beverages.
Learn the hotel layout and operating hours for each outlet.
Perform cleaning tasks related to the outlet.
Work flexibly across duties as needed.