Barista

Avolta • Santa Ana, CA

27d • $18 - $18 • Onsite

About The Position

The Barista creates a positive experience for customers by providing quality beverages and food products, quick service, and a fun, memorable experience. The role serves guests from around the world and follows recipe and presentation standards, brand and HMSHost service expectations, and operational policies and procedures, including safety and security requirements.

Baristas welcome guests, take and fulfill orders, answer questions, process payments, and help keep the store clean, stocked, organized, and inviting. They are expected to stay composed during busy periods and contribute to a positive, cooperative team environment.

Requirements

• Strong social skills and enjoyment of meeting new people.
• Ability to stay calm and work in a fast-paced, exciting environment.
• Willingness to learn and ability to pick up new skills quickly.
• Ability to understand and follow verbal and written instructions, policies, and rules, and to request assistance when needed.
• Basic math skills to count money accurately and make change.
• Ability to work well with others and contribute to a strong, cooperative team.

Responsibilities

• Greet guests warmly, take food and drink orders, answer questions, call guests by name, and thank them for their orders.
• Prepare and provide quality beverages and food products consistently according to recipe and presentation standards while delivering excellent service.
• Stay calm during high-volume periods, help keep the store operating properly, and set a positive example for the team.
• Operate a cash register and receive guest payments in accordance with brand and HMSHost customer-service and cash-handling policies and procedures.
• Keep the store clean, stocked, and organized, and decorate customer display areas.
• Act with integrity, honesty, and knowledge in support of the brand and HMSHost culture, values, and mission, while following operational, safety, and security procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed