Barista

SpartanNash • South Bend, IN

18d • Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. The Barista prepares coffee shop beverages and food, operates a cash register, and receives payment in a timely and efficient manner while providing courteous customer service.

The role involves preparing beverages and food according to established procedures, maintaining safe food handling and a clean work environment, stocking and rotating items, and keeping the department clean and well stocked. The Barista communicates store programs, specials, and coupons to customers and follows company policies, safety guidelines, food safety and cleaning expectations, and guest experience guidelines. Additional tasks in other departments may be assigned based on customer experience needs.

Requirements

• High school diploma or GED preferred.
• One year of retail or related experience preferred.
• Good verbal communication skills and the ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Basic reading, writing, and arithmetic skills.

Nice To Haves

• High school diploma or GED.
• One year of retail or related experience.

Responsibilities

• Prepare coffee shop beverages by brewing, mixing, or blending them according to established standards.
• Prepare food items according to procedures.
• Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
• Operate a cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
• Stock items and rotate coffee items and merchandise displays.
• Maintain an understanding of current store programs and product locations.
• Understand and efficiently operate check-stand and coffee shop equipment.
• Notify the department lead or manager when products or supplies need to be ordered.
• Follow company policies regarding security, cash handling and cash drawer accounting, and product handling, including damaged or spoiled products.
• Maintain a clean and well-stocked department and comply with company safety and sanitation procedures and standards.
• Communicate company programs, in-store specials, and coupons to customers, and model high standards of service.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments based on customer experience needs, as assigned.
• Perform additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED