Barista

Kootenai Health • Coeur d'Alene, ID

12d

About The Position

The Barista provides superior customer service in interactions with all customers and meets excellence standards by serving consistent, high-quality beverages and food products. The role calls for a positive attitude and willingness to serve others. As part of Kootenai Health’s fast-paced Hospitality department, the Barista supports services for patients, staff, and hospital guests, including the cafe and coffee service. The Hospitality department has 120 members and provides a range of food, nutrition, and support services across the organization.

Requirements

• Strong customer service skills.
• Current Idaho Food Handlers Card, or obtain one within 90 days of hire.
• High school diploma or equivalent preferred.
• Previous barista experience preferred.

Nice To Haves

• High school diploma or equivalent.
• Previous barista experience.

Responsibilities

• Prepare food and beverages to customer requests, including customizations to temperature, ingredient quantities, or substitutions.
• Support customer throughput by creating fast and efficient retail transactions.
• Provide high-quality products and service by adhering to food and drink recipes and following handling, health, safety, and sanitation guidelines.
• Maintain a clean and orderly work environment.
• Engage customers through pleasant, friendly, and clear communication.
• Anticipate customer needs by evaluating the surrounding environment and customer mannerisms, and respond to those needs.
• Operate the point-of-sale system and handle cash for retail transactions.
• Contribute to a positive team environment by reinforcing successful performance and providing supportive coaching.
• Meet age-specific needs of the assigned unit.
• Perform other related duties as assigned.
• Maintain regular and predictable attendance, an essential job function.

Benefits

• Comprehensive medical coverage, including fully employer-paid options for eligible full-time employees and affordable plans for part-time staff; benefits begin on the first of the month following 30 days of employment.
• Dental, vision, life, and pet insurance.
• Telemedicine and wellbeing resources available to all employees.
• Tuition assistance after 90 days.
• Retirement plans with pre-tax and Roth options and employer matching from 3%–6%.
• Competitive pay, plus night, weekend, and PRN shift differentials.
• Award-winning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps.
• PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED