Day Shift Barista

Biggby Coffee•Cartersville, GA
•Onsite

About The Position

A Biggby Coffee Barista / Crew Member creates an exceptional guest experience by preparing high-quality beverages and food items, delivering friendly service, and maintaining a clean, organized, and safe environment. Team members uphold Biggby’s values of community, positivity, and excellence while providing fast and accurate service. The restaurant is independently owned and operated by a Biggby Coffees franchisee; if hired, the franchisee is the employee’s employer and determines wages, benefits, and employment policies. The work schedule is flexible, with availability to work starting at 5:00 AM or until midnight if required, based on café hours and availability. Weekend availability is required.

Requirements

  • Strong guest focus and hospitality mindset.
  • Ability to work well with others in a fast-paced team environment.
  • Dependability, punctuality, integrity, and a positive attitude.
  • Willingness to learn, adapt to change, and grow within the company.
  • Ability to multitask while maintaining attention to detail.
  • Weekend availability.
  • Ability to stand for extended periods.
  • Ability to perform repetitive movements, including bending, stooping, reaching, and lifting.
  • Ability to lift up to 25 lbs.
  • Ability to work in a small space with hot and cold equipment.

Responsibilities

  • Prepare and serve coffee, espresso, specialty drinks, teas, smoothies, and food items according to Biggby recipes and brand standards.
  • Take guest orders at the register, drive-thru, or mobile ordering system and process payments accurately.
  • Greet guests enthusiastically and create a welcoming environment.
  • Maintain knowledge of the menu, seasonal items, and promotions, and answer guest questions.
  • Follow food safety, sanitation, and cleanliness standards.
  • Restock cups, lids, straws, condiments, syrups, and other supplies as needed.
  • Keep work areas clean and organized, including counters, equipment, and guest seating areas.
  • Operate equipment safely and according to training.
  • Communicate effectively with team members and managers to ensure smooth operations.
  • Meet speed-of-service standards while maintaining accuracy and quality.
  • Assist with stocking, organizing, and cleaning tasks as assigned.
  • Address guest concerns or complaints in a friendly and professional manner.
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