Barista

SpartanNash•Williamston, MI
•Onsite

About The Position

As a member of SpartanNash, a food solutions company and part of the C&S Wholesale Grocers family of companies, the Barista prepares coffee shop beverages and food, operates a cash register, and processes customer payments in a timely and efficient manner while providing courteous customer service. The position is based at 151 W. Grand River, Williamston, Michigan 48895. The role includes following company standards for beverage and food preparation, safe food handling, sanitation, cash handling, security, and customer service. The associate maintains a clean, well-stocked department, communicates store programs and specials to customers, and may be assigned duties in other departments according to customer experience needs. Additional responsibilities may be assigned as needed.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain understanding of current store programs and product locations.
  • Understand and efficiently operate check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Comply with company policies for security, cash handling and cash drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean and well-stocked department and follow company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments when assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
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