Barista (On-Call)

AccorHotel•Honolulu, HI
•$28 - $34

About The Position

The Barista in the Starbucks department prepares or serves specialty coffee and other beverages, serves food such as baked goods or sandwiches, and provides legendary customer service by putting customers first, connecting with them, and responding to their needs. The role includes preparing drinks and menu items, taking and processing orders and payments, describing products, maintaining clean and stocked work areas, and supporting store operations during scheduled shifts. The position is listed as permanent and casual (on-call).

Requirements

  • At least 1 year of barista or equivalent work experience.
  • High school diploma or equivalent.
  • Barista certification.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team and build relationships.
  • Integrity, honesty, and knowledge that promote Starbucks' culture, values, and mission.

Nice To Haves

  • Previous and/or current work experience at a coffee shop or Starbucks.

Responsibilities

  • Prepare or serve hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
  • Prepare or serve menu items such as sandwiches or salads and serve baked goods such as muffins, bagels, scones, and croissants.
  • Weigh, grind, or pack coffee beans for customers.
  • Take customer orders and convey them to other employees for preparation; receive and process customer payments.
  • Provide product details, describe menu items, and suggest products to customers.
  • Clean or sanitize work areas, utensils, or equipment, and wash dishes.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Wrap, label, or date food items for sale.
  • Stock customer service stations with paper products or beverage-preparation items; order, receive, or stock supplies or retail products.
  • Create signs advertising store products or events; set up or restock product displays.
  • Maintain a calm demeanor during high-volume periods or unusual events and help keep store operations to standard.
  • Anticipate customer and store needs, and communicate relevant information to a manager or shift supervisor.
  • Provide clear, specific, timely, and respectful coaching and feedback to partners on shift.
  • Execute store operations during scheduled shifts and organize assigned opening and closing duties.
  • Follow Starbucks operational policies and procedures, including cash-handling, safety, security, cash-management, and cash-register policies.
  • Follow health, safety, and sanitation guidelines for all products.

Benefits

  • Medical, dental, vision, and drug coverage.
  • Employee Assistance Program (EAP) for mental health and wellness support.
  • Paid vacation, sick leave, and holidays.
  • Parking options and a bus subsidy.
  • Complimentary meal during the shift in the Team Member Cafeteria.
  • Uniforms provided or dry-cleaning allowance.
  • Hotel discounts through Accor's global network of properties.
  • Training, development programs, and career growth opportunities.
  • Engagement events, community service initiatives, and wellness activities.
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