Barista (On Call)
About The Position
The Barista prepares and serves coffee, espresso drinks, and related food and beverage items at Worcester Polytechnic Institute. The role handles food according to HACCP guidelines and quality food-service standards, and interacts with customers and coworkers in a friendly, courteous manner. This is an on-call position with variable hours and days; open availability is preferred. The position is paid at a fixed rate of $16.00 per hour. The employer is willing to train. The position is in an educational facility, where work may decline or cease during winter and summer breaks, potentially resulting in unpaid periods or a temporary layoff. Depending on business needs, associates may be required to work year-round, potentially at a different location during breaks.
Requirements
- Previous barista experience is preferred.
- Excellent customer service experience is preferred.
Responsibilities
- Prepare espresso orders for customers and catering using standard measures and recipes.
- Enter orders accurately into a POS device and accept cash and charge payments.
- Replenish condiments, beverages, and general supplies while maintaining a clean service area.
- Maintain proper presentation, portion control, and serving temperatures while following HACCP standards.
- Maintain the sanitation and orderliness of equipment, supplies, and utensils.
- Prepare food using approved recipes and prescribed production standards.
- Keep display equipment clean and free of debris during meal service.
- Thoroughly clean equipment and the workstation before leaving the area for other assignments.
- Greet customers courteously and interact with them to ensure satisfaction.
- Relay relevant customer concerns to supervisors.
- Serve customers quickly and efficiently and prevent delays in serving lines.
- Understand daily menu items and explain them accurately to customers.
- Use selling techniques, communicate with customers, and assist with buying decisions.
- Merchandise display foods attractively according to standards and serve food neatly and attractively.
- Perform other duties as assigned.
Benefits
- Opportunities for Training and Development
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, dental, vision, life and accidental death/disability insurance, commuter benefits, Employee Assistance Program, and Flexible Spending Accounts (for full-time positions)
- Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
- Instapay through the One @Work app
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
