Barista

SpartanNash•Marshall, MI

23d•Onsite

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate prepares beverages and food according to established standards and procedures, handles food and beverages safely, and maintains a clean work environment. The position also involves stocking and rotating coffee items and merchandise displays, understanding store programs and product locations, operating check-stand and coffee shop equipment, and alerting the department lead or manager when products or supplies need to be ordered. The associate follows Company policies and safety, food-safety, sanitation, cash-handling, and guest-experience guidelines. Tasks in other departments may be assigned based on customer experience needs, and additional responsibilities may be assigned as needed.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet the physical requirements, including frequently lifting or moving up to 30 pounds and occasionally up to 50 pounds, and standing and walking for extended periods.
A high school diploma or GED is preferred.
One year of retail or related experience is preferred.

Nice To Haves

High school diploma or GED.
One year of retail or related experience.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely and follow established guidelines while maintaining a clean work environment.
Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain an understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products and supplies need to be ordered.
Comply with Company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean and well-stocked department and comply with Company safety and sanitation procedures and standards.
Communicate Company programs, in-store specials, and coupons to customers, and model high service standards.
Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
Perform tasks in other departments based on customer experience needs when assigned.
Take on additional responsibilities as needed.