Tim Horton's Barista

Group Compass Ltee•Calgary, AB

2d•Onsite

About The Position

Tim Horton's is seeking a Barista to prepare and serve coffee, espresso drinks, and related food and beverage items to customers. This role involves welcoming customers, educating them about the menu, preparing drinks according to recipes, selling coffee and equipment, maintaining inventories, ensuring equipment is operational, and upholding a safe and healthy work environment. The Barista will also contribute to improving quality results by evaluating and re-designing processes and maintaining the store's appearance.

Requirements

Excellent customer service skills
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills and ability to work as part of a team
Physical ability to carry out the duties of the position

Nice To Haves

Previous work experience as a Barista is an asset

Responsibilities

Welcome customers by determining their coffee interests and needs
Educate customers by presenting and explaining the coffee drink menu, answering questions
Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
Maintain a safe and healthy work environment by following organization standards and sanitation regulations
Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar