Barista

Holbrook Life Management LLC • Acworth, GA

20d

About The Position

The Barista supports Zinnia Cafe and the Holbrook food and beverage experience by providing prompt, accurate and gracious service, consistent beverage quality, and a clean, organized cafe environment. The role represents Holbrook hospitality by creating a warm, polished and professional dining experience for residents, families, guests and team members. The Barista is expected to act with integrity, professionalism and knowledge while promoting Holbrook culture, values and Inspiring Wonder service standards.

Requirements

• Ability to read, write, speak and understand English effectively.
• Strong customer service mindset with a polished, professional and resident-first approach.
• Ability to work quickly while maintaining accuracy, cleanliness and attention to detail.
• Ability to work flexible hours, including mornings, evenings, weekends and holidays.
• Must be able to walk, sit, stand, reach, bend and stoop frequently.
• Must be able to lift, carry, push and pull up to 50 lbs. as business needs require.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior coffee, cafe, restaurant or hospitality experience preferred.
• POS experience preferred; TOAST experience is a plus.
• Food Handler or ServSafe certification preferred or required as directed by local regulation.

Responsibilities

• Prepare and serve coffee, espresso beverages, teas, refreshers, retail food items and cafe products according to approved recipes, brand standards and presentation expectations.
• Support the We Proudly Serve Starbucks program by maintaining product consistency, proper merchandising, recipe adherence and cafe cleanliness.
• Use TOAST accurately for order entry, payment processing, item modifiers, resident charges and applicable account procedures.
• Maintain a calm, welcoming demeanor during high-volume periods while keeping speed, accuracy and service recovery at a high level.
• Stock coffee, tea, paper products, retail items and grab-and-go items; promptly communicate shortages, quality issues or ordering needs to leadership.
• Follow food safety, sanitation, handwashing, allergen awareness, temperature control and cleaning standards.
• Maintain clean equipment, counters, display areas, condiment stations, storage areas and guest-facing spaces throughout the shift.
• Engage residents and guests by name when possible, anticipate needs and communicate concerns or feedback to leadership.
• Complete assigned opening, closing and side work duties before leaving the shift.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed