Barista

COMMONWEALTH LODGING MANAGEMENT LLC•Oxford, MS

21d•$12 - $12•Onsite

About The Position

The Barista maintains a positive environment and provides fast, efficient, friendly service to deliver a quality experience for guests and team members. The role serves food and beverages, prepares coffee and specialty drinks and food orders, processes transactions, maintains clean and safe work areas, and follows hotel, brand, food-safety, cash-handling, and equipment policies. Scheduling varies according to hotel needs. The hotel industry operates seven days a week, 24 hours a day. The position works across the front office and all areas of the hotel, in indoor and outdoor settings with variable temperature conditions and noise levels. It requires prolonged standing and mobility, lifting or transporting at least 25 pounds, and pushing or pulling carts and other equipment weighing up to 100 pounds.

Requirements

High school graduate, GED, or equivalent work experience.
Computer skills.
Good understanding of English and written and verbal communication skills.
Food handler certification is required.
Ability to lift or transport at least 25 pounds and push or pull carts and other equipment up to 100 pounds.
Ability to stand and maintain well-paced mobility for lengthy periods and endure varied physical movements throughout work areas.
Ability to work in variable temperature conditions and noise levels, in indoor and outdoor settings.

Nice To Haves

Familiarity with Microsoft Office.
Experience with a food and beverage MICROS point-of-sale system.
One to two years of food and beverage experience.
Previous cash-handling experience.

Responsibilities

Communicate satisfactorily with guests, management, and coworkers; approach interactions in an attentive, friendly, courteous, and service-oriented manner.
Multitask and prioritize a variety of tasks with minimal direction.
Maintain attendance according to company standards and the needs of the hotel schedule.
Maintain a professional appearance and grooming, including wearing the required uniform and name tag.
Serve guests’ food and beverage needs in a warm, friendly, courteous, and professional manner.
Prepare and consistently present beverages, whole beans, and food products according to recipes and presentation standards.
Follow health, safety, sanitation, food-handling, and personal-hygiene procedures, including product rotation, dating, labeling, cleaning, storage organization, and cold-chain compliance.
Prepare coffee and specialty drinks and food orders using the Turbo Chef; take orders, distribute prepared or pre-packaged items, and deliver orders to guest rooms as needed.
Know menus and current specials in applicable departments, and communicate food requirements, allergies, dietary needs, and special requests to the kitchen.
Perform side work and opening and closing duties as required.
Record orders in the MICROS system, input orders into the cash register, collect payment, and follow cash-handling and property-control procedures.
Maintain clean work areas, wipe down tables and areas after guests leave, and prepare and replenish displays to maintain freshness and consistency.
Check food quality and notify a manager or supervisor when products do not meet specifications.
Set up and break down workstations, ensure tools, equipment, supplies, and containers are appropriately prepared and stored, and clean stations as required.
Obtain and verify the assigned bank, obtain needed change, count the bank at shift end, complete cashier reports, resolve discrepancies, and secure and submit receipts and the bank.
Follow property key policies, including checking out and returning keys to the appropriate departments.
Answer telephone calls according to standards.
Assist with new partner training by reinforcing successful performance and offering respectful, encouraging coaching as needed.
Operate and store tools, equipment, and machines safely, and comply with departmental, management-company, hotel, and brand policies and procedures.