Barista

SpartanNash•Williamston, MI
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and operates grocery stores, pharmacies, and fuel centers. The Barista prepares coffee shop beverages and food, operates a cash register, and receives payment in a timely and efficient manner while providing courteous customer service. The role involves preparing beverages and food according to established standards and procedures; handling food and beverages safely; maintaining a clean, well-stocked department; stocking and rotating items; operating coffee shop and check-stand equipment; and following company policies, safety, sanitation, and food-handling guidelines. The Barista also communicates store programs, specials, and coupons to customers and may be assigned tasks in other departments based on customer experience needs. Additional responsibilities may be assigned as needed. The position is located at 151 W. Grand River, Williamston, Michigan 48895. The work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to meet the physical demands of the position, including standing and walking for extended periods; frequent bending, stooping, twisting, and turning; and lifting or moving up to 30 pounds frequently and up to 50 pounds occasionally.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and follow established guidelines while maintaining a clean work environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee products and merchandise displays.
  • Maintain an understanding of current store programs and product locations.
  • Use check-stand and coffee shop equipment efficiently.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Comply with company policies regarding security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean and well-stocked department and follow company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
  • Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as assigned based on customer experience needs.
  • Take on additional responsibilities as needed.
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