Barista

Kendra Scott•The Woodlands, TX

About The Position

As a part-time Barista, you bring the Kendra Scott brand to life by providing WOW service to every guest and making a difference in their day. You represent the organization and its culture in a positive way, and share an appreciation for its inspired designs and purpose-driven brand. The role involves connecting with guests, helping them learn about products and taste profiles, offering recommendations, and supporting the team in delivering positive guest experiences.

Requirements

  • Must have TABC certification.
  • Must have Texas Food Handler certification.
  • Must be over the age of 18.
  • Ability to lift and move at least 50 lbs.
  • Ability to bend, squat, twist, and reach.
  • Ability to stand and/or walk for at least 6 hours per shift.
  • Ability to work a flexible schedule to meet business needs, including evening, weekend, and holiday shifts.
  • Ability to interact with people, handle multiple tasks, and work in a fast-paced environment.

Nice To Haves

  • Previous experience in retail or food service is preferred but not required.
  • Passion for Kendra Scott’s core pillars of Family, Fashion, and Philanthropy.

Responsibilities

  • Build and maintain relationships with guests, using WOW Service Principles to make a difference in their day.
  • Set goals and work to achieve them, building guest connections to grow the brand footprint and store performance.
  • Share Kendra Scott’s brand purpose and philanthropic efforts with guests and the community.
  • Follow Kendra Scott policies and procedures.
  • Educate guests on product details and taste profiles, and provide recommendations based on what you learn about them.
  • Flex between assisting customers and completing necessary tasks.
  • Proactively help resolve guest concerns to ensure a positive experience.
  • Support the team in providing WOW experiences for guests, including behind-the-scenes work.
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