Barista

Holland America/Princess Alaska-Yukon Land Operations•Copper Center, AK

117d•Onsite

About The Position

Baristas provide friendly and efficient service to guests, serving food and beverages in accordance with state and local laws and company policies. They help ensure an exceptional customer experience and contribute to the smooth operation of coffee sales. The role includes preparing and maintaining the workspace, sharing knowledge of coffee beverages, supporting fellow team members, and maintaining clean, sanitary work and storage areas. Baristas are expected to communicate concerns promptly and contribute to a positive guest experience with a professional attitude and appearance.

Requirements

Must have or be able to obtain an Alaska Food Handler Card.
Must pass a pre-employment background check.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Ability to regularly lift at least 10–15 pounds and frequently lift or move up to 25–50 pounds.
Ability to organize and prioritize work and maintain attention to time constraints in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on feet for at least 8 hours per day.

Responsibilities

Organize and set up the workspace before, during, and after each shift, including stocking, cleaning, sanitizing, and preparatory work.
Work with the Food and Beverage leadership team to ensure the smooth operation of coffee sales.
Maintain knowledge of all coffee beverages offered.
Train and encourage the growth of fellow team members.
Greet and welcome guests while maintaining a professional appearance.
Present menus and recommendations to guests knowledgeably.
Follow the company’s guest-service sequence to ensure guests have a quality beverage experience.
Clear, clean, sanitize, and reset the venue as needed.
Operate a computerized point-of-sale system efficiently; complete financial transactions accurately, make change, and process credit cards.
Proactively communicate safety, guest, or employee concerns to supervisors and management.
Contribute to the overall success of the venue and welcome guests as needed.
Maintain high standards of cleanliness and sanitation in work and storage spaces.
Contribute to a positive guest experience while maintaining a professional attitude and appearance.