Barista

Loews Hotels • Atlanta, GA

6d • Onsite

About The Position

The Barista delivers high-quality food and beverage service in Market Eleven at Loews Atlanta Hotel, providing warm, personalized service in a fast-paced setting. The role combines beverage and food preparation, cashiering, guest assistance, and retail support while maintaining accurate cash handling and a clean, inviting environment.

The Barista greets guests, records orders in the POS system, prepares and serves items according to recipes and presentation standards, processes payments, and completes shift-end revenue reports and cash deposits. The position also involves maintaining stocked and sanitary service areas, assisting with retail products and inventory, responding to guest needs, and following hotel safety, sanitation, and sustainability guidelines. Schedules may vary to reflect business needs.

Requirements

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Basic computer and POS proficiency.
• Ability to stand for extended periods and work in a high-volume environment.

Nice To Haves

• Cash-handling experience.

Responsibilities

• Greet guests warmly and professionally in accordance with Loews service standards.
• Record guest orders accurately and enter them into the POS system.
• Prepare and serve food and beverage items according to recipes, presentation standards, and timing guidelines.
• Present accurate guest checks and process cash, charge-card, and room-charge payments.
• Complete end-of-shift revenue reports and cash deposits according to hotel cashiering policies.
• Maintain accountability for the assigned bank, cash deposits, and cash-handling procedures.
• Keep service areas stocked, organized, and properly maintained throughout the shift.
• Inspect service ware and equipment for cleanliness and readiness.
• Suggestively sell menu items and assist guests with menu offerings.
• Monitor guest needs, respond promptly to requests, and support guest satisfaction.
• Clear soiled items and assist with running food or beverages as needed.
• Assist with food and beverage preparation as required.
• Maintain cleanliness and sanitation in service, storage, and public areas.
• Present, stock, and sell retail products; rotate perishables and maintain accurate retail inventory.
• Promote teamwork and promptly notify leadership of issues, concerns, or unusual occurrences.
• Follow safety regulations, sanitation standards, emergency procedures, and sustainability guidelines, including recycling when possible.
• Maintain grooming, uniform, and presentation standards and keep equipment and work areas clean and organized.
• Stay current on hotel information, promotions, and operational changes.
• Maintain regular attendance and attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) with company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement and paid pet bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Team Member hotel rates, discounts, perks, and more.
• Uniforms provided with complimentary dry cleaning.
• Discounted dry cleaning for non-uniformed Team Members.
• On-site discounted garage parking.
• Discounted MARTA transit pass program.
• Complimentary meals in the Team Member Café while working.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED