Barista | Los Angeles

Blank Street•Los Angeles, CA

2d•Onsite

About The Position

As a Barista at Blank Street, you help bring the company’s mission to life for each customer. You prepare high-quality drinks, create memorable customer experiences, and work with your team to keep the store running smoothly. The role is hands-on and suited to someone who enjoys fast-paced settings, connecting with people, and delivering great hospitality. Baristas learn the menu and guide customers, prepare drinks according to recipes and standards, operate bar stations and equipment, and keep service moving during busy periods. They provide warm, personalized customer service; address issues within their control and escalate larger concerns; maintain store cleanliness and presentation; care for equipment; and follow food safety, hygiene, and allergen procedures.

Requirements

Complete all required training before the first shift.
Be at least 18 years of age.
Be able to lift 25+ lbs (11+ kg) and stand for long periods.
Be authorized to work in the U.S.; employment authorization is verified through Form I-9 and E-Verify.
Have availability that meets store needs.
For part-time work: be available 15–25 hours per week across 3 days per week, including 2 peak days (Friday, Saturday, or Sunday).
For full-time work: be available 30–40 hours per week across 4–5 days per week, including 2 peak days (Friday, Saturday, or Sunday).
Be passionate about hospitality and creating a positive customer experience.
Work positively and communicate clearly as part of a team.
Stay calm, focused, and effective at managing time and priorities in a fast-paced environment.
Be detail-oriented and maintain high standards for presentation, compliance, and cleanliness.
Be curious, adaptable, and willing to learn products and operating procedures.

Nice To Haves

Weekend and holiday availability is preferred.

Responsibilities

Learn the full menu and guide customers to suitable drinks.
Prepare drinks according to recipes, measurements, and hot and iced preparation standards.
Pull espresso shots, steam milk, and pour latte art to standard.
Operate every bar station independently and follow standard operating procedures.
Use bar equipment, including espresso machines and POS systems, and store software efficiently.
Keep service moving during busy periods by communicating needs, supporting teammates, and helping where service is slowing.
Greet customers, take orders, and serve them warmly and positively.
Personalize customer interactions to create memorable experiences.
Resolve customer issues within the barista’s control and escalate larger issues to a Shift Lead or Manager.
Follow cleaning and presentation routines for the store, retail displays, and back-of-house areas.
Arrive in a clean, tidy uniform and prepare the station before service.
Clean bar equipment to standard, identify faults, and report them to a manager.
Follow food safety, hygiene, and allergen procedures.