Barista | Morsels

Omni Hotels & Resorts•Corpus Christi, TX

15h

About The Position

Baristas at Morsels are responsible for maintaining high guest-service standards by providing quick, efficient, and professional service. The role includes restocking merchandise, keeping the coffee bar and workspace clean, and ensuring guest satisfaction. Baristas also coordinate with other departments and help maintain clean lobby public areas in liaison with Housekeeping.

Requirements

At least 1 year of customer service experience in a food/beverage and/or retail environment.
Previous cash-handling and face-to-face customer service experience.
Ability to accurately and efficiently input information into MICROS.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Ability to work cohesively with coworkers within and outside the department.
Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment.
TABC and Food Handler certifications required.
Must be able to work a variety of shifts, including weekends and holidays.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to bend frequently, reach overhead, and twist.
Ability to stand or walk for an extended period or an entire work shift.

Nice To Haves

Previous coffee house and/or hotel experience.

Responsibilities

Communicate effectively with guests and associates.
Listen to, understand, and clarify concerns and issues raised by coworkers and guests.
Remain professional in all situations and work effectively in stressful, high-pressure circumstances.
Follow proper uniform and grooming standards.
Coordinate with Housekeeping to ensure lobby public areas are maintained and cleaned.
Assist with monthly inventory.
Maintain a clean workspace throughout the shift.
Follow proper procedures for accepting credit cards and checks.
Maintain a cash bank.
Verify guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food-handling procedures.
Use equipment properly and follow safety procedures.
Restock merchandise and keep the coffee bar clean.
Provide quick, efficient, and professional service to ensure guest satisfaction.