Barista
About The Position
The Barista provides excellent guest service by preparing quality, hand-crafted beverages and educating guests about premium coffees, teas, gelatos, and menu items. The role prepares and sells coffee drinks such as espresso, café latte, and cappuccino by following recipes and preparation techniques; processes transactions using an electronic cash register; transports monies to and from the main Credit cage; and delivers guest orders. The Barista checks food quality, responds to guest complaints, and helps ensure guest satisfaction. The position also maintains equipment and supplies through operating procedures, troubleshooting, cleaning, and preventive maintenance. It keeps product displays clean, stocked, fresh, and appealing, and maintains a clean, welcoming dining room with attention to sanitation and safety. Other related and compatible duties may be assigned, and strict confidentiality in company matters is required. The stated shift is 6:00 a.m.–2:30 p.m.; pay is $10.15 per hour plus tips.
Requirements
- Ability to communicate effectively; must be able to read, write, speak, and understand English.
- Excellent customer service and interpersonal skills.
- Ability to maintain a high level of confidentiality and professionalism.
- Basic math skills, including the ability to add, subtract, multiply, and divide.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work a flexible shift, including nights, weekends, holidays, and overtime, as business needs dictate.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous cash handling experience is a plus.
- Previous Food & Beverage experience preferred.
- Previous Starbucks/barista experience is an asset.
Responsibilities
- Provide excellent guest service while preparing quality, hand-crafted beverages.
- Educate guests about premium coffees, teas, gelatos, and menu items.
- Prepare and sell coffee drinks, including espresso, café latte, and cappuccino, by following recipes and preparation techniques.
- Operate the electronic cash register accurately and promptly, account for transaction payments, and transport monies to and from the main Credit cage.
- Deliver guest orders.
- Check food quality and respond to guest complaints to ensure guest satisfaction.
- Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, and performing cleaning and preventive maintenance.
- Keep cases, shelves, and displays clean and well stocked, while checking product freshness and quality.
- Maintain a clean and welcoming dining room, paying attention to detail, sanitation, and safety.
- Perform other related and compatible duties as assigned.
- Maintain strict confidentiality in all company matters.
Benefits
- Day-one medical, dental, and vision benefits.
- 401(k) matching.
- Annual performance bonus; availability may vary by position.
- Wellness programs supporting financial, physical, and mental well-being.
- Paid time off, earned according to local policy and increasing with length of employment.
- Uber benefit for nearby metro stops.
- Recognition programs with cash rewards, gift cards, and more.
- Tuition reimbursement.
- Lindenwood University discounts.
- Diversity scholarship for team members’ children.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
