Barista

SpartanNash•South Bend, IN

11d•Onsite

About The Position

As a member of SpartanNash, a food solutions company in the C&S Wholesale Grocers family, the Barista prepares coffee shop beverages and food, operates a cash register, and receives payments in a timely and efficient manner while providing courteous customer service. The role is based at 2081 South Bend Avenue, South Bend, Indiana 46637. The associate prepares beverages and food according to established standards and procedures, follows food-safety and sanitation expectations, and maintains a clean, well-stocked department. The role also involves stocking and rotating merchandise, processing customer transactions, communicating store programs and specials, and supporting other departments as customer experience needs require. Travel requirements vary by assignment.

Requirements

Good verbal communication skills and the ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to meet the physical demands of the role, including frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, and standing and walking for extended periods.

Nice To Haves

High school diploma or GED.
One year of retail or related experience.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
Operate the cash register, itemize customer purchases, and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products or supplies need to be ordered.
Follow company policies for security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean and well-stocked department and comply with company safety and sanitation procedures and standards.
Communicate company programs, in-store specials, and coupons to customers, and model high standards of customer service.
Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest-experience guidelines.
Perform tasks in other departments as assigned based on customer experience needs.
Carry out additional responsibilities as assigned.