Barista

SpartanNash•Niles, IL
•Onsite

About The Position

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that distributes grocery and household goods and operates grocery stores, pharmacies, and fuel centers. The Barista prepares coffee shop beverages and food, operates a cash register, and receives payments while providing courteous customer service. The position is located at 720 South 11th Street, Niles, Michigan 49120. The role includes preparing beverages and food to established standards, safely handling products, maintaining a clean and stocked department, and following company policies, safety, sanitation, and food-handling procedures. The associate communicates store programs and promotions to customers, maintains knowledge of products and their locations, and may be assigned tasks in other departments based on customer experience needs. Additional responsibilities may be assigned as needed. The position is in a typical retail store environment with varied temperatures and exposure to outside weather conditions. Noise is usually low to moderate, and travel requirements vary by assignment. SpartanNash is an Equal Opportunity Employer that invests in associate development, recognizes and celebrates success, fosters two-way communication, and promotes belonging. The company is unable to sponsor work visas for this position.

Requirements

  • Good verbal communication skills and the ability to interact politely and effectively with customers.
  • Good customer service and organizational skills; detail-oriented.
  • Basic reading, writing, and arithmetic skills.
  • Ability to meet the physical demands of the role, including frequent lifting or moving of up to 30 pounds and occasional lifting or moving of up to 50 pounds, and standing and walking for extended periods.
  • Ability to bend, stoop, twist, and turn frequently.

Nice To Haves

  • High school diploma or GED preferred.
  • One year of retail or related experience preferred.

Responsibilities

  • Prepare coffee shop beverages by brewing, mixing, or blending them according to set standards.
  • Prepare food items according to procedures.
  • Handle food and beverages safely and according to established guidelines, and complete work in a clean environment.
  • Operate the cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
  • Stock items and rotate coffee items and merchandise displays.
  • Maintain understanding of current store programs and product locations.
  • Understand the use and efficient operation of check-stand and coffee shop equipment.
  • Notify the department lead or manager when products or supplies need to be ordered.
  • Comply with company policies for security, cash handling and drawer accounting, and product handling, including damaged or spoiled products.
  • Maintain a clean, well-stocked department and follow company safety and sanitation procedures and standards.
  • Communicate company programs, in-store specials, and coupons to customers, and model high service standards.
  • Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments as assigned based on customer experience needs.
  • Complete additional responsibilities as assigned.
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