Barista

Advocate Health • Libertyville, IL

16d • $19 - $28 • Onsite

About The Position

The Barista Attendant serves as an ambassador of Advocate Sherman Hospital by providing exemplary customer service and customer interaction while completing assigned daily tasks. The role produces and sets up the Starbucks coffee program, opens the coffee shop for service, serves customers, rings up sales, and ensures beverages comply with Starbucks recipes and standards while maintaining the integrity of the program.

The Barista maintains and restocks the coffee shop, including condiment and beverage areas, coolers, grab-and-go products, paper goods, and service ware. The role cleans and maintains equipment, counters, storerooms, seating areas, and other shop areas; checks products and expiration dates; ensures items are properly labeled and dated and that menu items have appropriate signage; and maintains production records and temperature logs. Responsibilities also include cash handling and closing procedures, completing assigned cleaning and handoff tasks, and maintaining the shop’s presentation and operational standards. Other related duties may be assigned.

Requirements

• High school education or equivalent.
• Ability to communicate effectively with retail customers and associates.
• Basic math skills.
• Obtain ServSafe certification within six months of hire.
• Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, use lifting equipment or lift with at least one other associate when available.
• Ability to lift 20–50 pounds occasionally, 10–25 pounds frequently, and/or 10 pounds constantly, as described in the job posting.
• Ability to perform substantial bending and stand for extended periods as required by essential job activities.
• Ability to handle multiple tasks and priorities and work in a fast-paced environment.
• Ability to work with exposure to cleaning chemicals, heat sources, electrical sources, and cut sources, using required PPE.

Responsibilities

• Produce the Starbucks coffee program, set up and open the coffee shop for service, serve customers, ring up sales, and follow Starbucks recipes and standards.
• Provide exemplary customer service and maintain the register area during peak periods.
• Restock condiment, beverage, cooler, grab-and-go, paper goods, cups, and service-ware areas throughout the day.
• Clean and maintain equipment, counters, storerooms, bread and toaster areas, beverage and condiment areas, tables, chairs, ledges, and shelves.
• Prepare leftover breakfast pastries in individual bags with twist ties and replenish point-of-sale impulse items for lunch service.
• Check bottled beverages, chips, milk, yogurt, and coffee areas; check expiration dates and replenish or refresh products as needed.
• Ensure products and menu areas have appropriate signage and products are properly labeled and dated.
• Check the cash drawer, communicate funds needed to a supervisor, count the closing bank, deposit it in the safe with the Supervisor Barista, prepare the drawer for the next day, and follow cash policies and paperwork requirements.
• Complete proper handoffs and assigned cleaning tasks.
• Maintain production records, including holding, final cooking, and end-of-service temperatures and counts.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for select shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED