Barista

Full House Resorts, Inc•Cripple Creek, CO

4d•$18

About The Position

The Barista prepares and serves coffee, espresso, tea, café drinks, and quick-serve food while providing guests with product information and exceptional service. The role supports bakery and café counters, operates a cash register and point-of-sale software, and maintains accurate cash handling. The position includes setting up and replenishing displays, separating allergens, dating items and following FIFO standards, weighing and grinding coffee to guest specifications, tracking inventory, and coordinating with the Pastry department about sales, inventory, and orders. The Barista also keeps storage areas tidy, organizes deliveries, and completes scheduled daily and deep cleaning. The role requires open and flexible availability, reliable attendance, and the ability to stay calm during busy periods. Employees are expected to communicate issues to management, wear the required uniform and nametag, remain productive during quiet periods, and perform other duties as assigned.

Requirements

Demonstrated knowledge of and enthusiasm for coffee, tea, and drink preparation.
Outstanding communication and guest-service skills.
Demonstrated experience performing under pressure.
Demonstrated problem-solving, organization, and work-prioritization skills.
Passion, entrepreneurial spirit, and dedication to success.
Ability to perform simple mathematical calculations, including addition and subtraction.

Nice To Haves

High school diploma or equivalent.
One or more years of barista experience using a manual espresso machine.
Demonstrated experience enforcing 4-star standards.
Food Handling License.

Responsibilities

Prepare and serve coffees, espressos, and other café drinks according to guidelines.
Serve and warm breads, pastries, and other quick-serve food items.
Provide guests with exceptional service and details about coffee blends, preparation methods, taste, and ingredients.
Set up and maintain neat stations and displays, separate allergens, and replenish displays and stock throughout the day.
Date items and follow First In, First Out (FIFO) standards.
Weigh, grind, and pack coffee beans according to guest specifications.
Work across quick-service counters serving bakery and café items.
Operate a cash register and point-of-sale software; ensure cash drops are accurate and bills are authentic.
Maintain a calm demeanor during high-volume periods.
Communicate issues promptly and efficiently to management.
Coordinate with the Pastry department regarding sales, inventory, and orders.
Maintain regular and reliable attendance and punctuality during scheduled hours.
Wear the required uniform and nametag; wear a gaming license if in possession of one.
Track daily inventory and record items that need to be ordered.
Keep walk-in and storage areas tidy.
Unpack, organize, and rotate deliveries.
Perform daily general and scheduled deep-cleaning tasks.
During quiet periods, clean, organize, restock, and complete side work; refrain from using a cell phone during working hours.
Perform other duties as required or assigned.