Barista

SpartanNash•South Bend, IN

19d•Onsite

About The Position

This role is responsible for preparing coffee shop beverages and food, operating a cash register, and receiving payment in a timely and efficient manner while providing courteous customer service. The associate prepares beverages and food according to established standards and procedures, handles food and beverages safely, and maintains a clean work environment and department. The role also includes stocking and rotating coffee items and merchandise, maintaining knowledge of store programs and product locations, and using check-stand and coffee shop equipment efficiently. The associate processes customer payments, follows Company policies for security and cash handling, and communicates store programs, specials, and coupons to customers. They follow PPE, safety, food safety, cleaning, and guest experience guidelines. Tasks in other departments may be assigned based on customer experience needs, and additional responsibilities may be assigned as needed. The position is based at 525 S. Mayflower Rd, South Bend, Indiana 46619.

Requirements

High school diploma or GED preferred.
One year of retail or related experience preferred.
Good verbal communication skills and ability to interact politely and effectively with customers.
Good customer service and organizational skills; detail-oriented.
Basic reading, writing, and arithmetic skills.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

High school diploma or GED.
One year of retail or related experience.

Responsibilities

Prepare coffee shop beverages by brewing, mixing, or blending according to set standards.
Prepare food items according to procedures.
Handle food and beverages safely according to established guidelines and complete work in a clean environment.
Operate a cash register to itemize purchases and process payments, including cash, checks, credit cards, gift certificates, and coupons.
Stock items and rotate coffee items and merchandise displays.
Maintain understanding of current store programs and product locations.
Understand and efficiently operate check-stand and coffee shop equipment.
Notify the department lead or manager when products or supplies need to be ordered.
Comply with Company policies regarding security, cash handling and cash-drawer accounting, and product handling, including damaged or spoiled products.
Maintain a clean, well-stocked department and ensure compliance with Company safety and sanitation procedures and standards.
Communicate Company programs, in-store specials, and coupons to customers and model high standards of service.
Follow all PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
Perform tasks in other departments based on customer experience needs when assigned.
Complete additional responsibilities as needed.