Barista

DRIFTWOOD HOSPITALITY MANAGEMENT • Houston, TX

7d

About The Position

The Barista provides guests with prompt service, quality beverages and products, and a clean and comfortable environment. The role delivers customer-focused service, prepares beverages and food products according to recipe and presentation standards, and follows operational, cash-handling, safety, security, and sanitation procedures. The position is full-time at the Houston North Hilton in Houston, Texas, with an AM shift listed. Because the hotel operates 24 hours a day, seven days a week, operational needs may require variation in shift days, start times, and weekly hours.

Requirements

• No previous experience required.
• Maintain regular and consistent attendance and punctuality.
• Be available for flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including quality beverage and food preparation, cash handling, and store safety and security.
• Excellent communication and customer service skills.
• Ability to transport up to 30 pounds through a crowded room continuously throughout the shift.
• Ability to lift up to 30 pounds.
• Ability to stand and walk constantly and frequently twist, bend, stoop, reach, talk, hear, see, and smile.

Responsibilities

• Maintain a calm demeanor during high-volume periods or unusual events, keeping operations to standard and setting a positive example for the shift team.
• Anticipate customer and store needs by evaluating the environment and customers for cues, and communicate relevant information to the manager.
• Deliver customer-focused service, connect with customers, and discover and respond to their needs.
• Follow operational policies and procedures, including cash handling and safety and security practices.
• Maintain a clean and organized workspace so team members can locate resources and products.
• Prepare and provide beverages, whole bean, and food products consistently according to recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.
• Maintain regular and punctual attendance.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed