Barista

LEV RESTAURANT GROUP•Las Vegas, NV

23d•$13 - $14•Onsite

About The Position

The Barista serves The Coffee Bean & Tea Leaf products with friendly, individualized customer service and educates customers about the company’s coffees and teas. The role follows company recipes and procedures, handles customer orders and transactions, maintains product quality and store presentation, and performs other duties assigned by the Store Manager, Assistant Manager, or Shift Supervisor. Baristas are expected to represent the company professionally and support its philosophy and culture.

Requirements

High school diploma or equivalent.
Ability to stand for prolonged periods, potentially for an entire shift.
Ability to lift at least 50 pounds; heavier items must be lifted with assistance.
Ability to read and visually verify information in various formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to move quickly and turn from side to side.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Wrist flexibility to scoop, twist, push, pull, lift, and bend.

Nice To Haves

Excellent verbal and written communication skills.
Well organized and detail oriented.
Register and cash handling experience.
Flexibility to work nights, weekends, and holidays.
Experience in retail, a specialty store, or a food establishment.

Responsibilities

Sell and serve drinks, baked goods, and other food items courteously and efficiently.
Educate customers about products, services, coffee blends, and preparation.
Prepare drinks and coffee orders according to company recipes, procedures, and guidelines.
Receive, repeat, and fulfill customer orders, including drive-through orders where applicable.
Operate the POS system and registers, accurately ring sales, handle cash, and provide correct change.
Participate effectively in sales promotions.
Respond proactively to customer service situations and report customer complaints to the manager on duty.
Answer the telephone courteously, provide store information and directions, and receive and fill customer orders.
Maintain efficient, friendly service standards and consistent product quality.
Complete monthly recertifications on time.
Restock shelves and assist with distributing weekly shipments.
Clean and maintain the bar area, lobby, bathrooms, floors, windows, grinders, and other store areas; take out trash.
Assist with store merchandising and follow visual presentation plans and standards.
Report potential safety hazards, employee accidents, and operational inconsistencies to the manager on duty.
Follow safety regulations and rules.
Train new baristas when able.
Maintain positive company morale and represent the company professionally.