Barista

Advocate Health•Libertyville, IL

16d•$19 - $28

About The Position

The Barista Attendant serves as an ambassador of Advocate Sherman Hospital by providing exemplary customer service and customer interaction. The role prepares and operates the Starbucks coffee program, opens the coffee shop for service, takes customer orders, processes sales, and follows Starbucks recipes and standards to maintain program integrity. The Barista keeps the coffee shop clean, organized, stocked, and properly presented throughout the day. Duties include maintaining equipment and service areas; replenishing beverages, food, paper goods, and condiments; checking product quality and expiration dates; maintaining signage; handling cash and required records; and completing assigned opening, closing, and cleaning tasks. The role also maintains production and temperature records and ensures products are labeled and dated in accordance with operational standards. This part-time role works afternoon shifts from 2:00 p.m. to 7:30 p.m., with rotating weekends. It requires frequent standing and bending, the ability to manage multiple tasks in a fast-paced environment, and compliance with safe lifting and personal protective equipment requirements.

Requirements

High school education or equivalent.
Ability to communicate effectively with retail customers and associates.
Basic math skills.
Obtain ServSafe certification within six months of hire.
Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, use lifting equipment or lift with at least one other associate when available.
Ability to lift up to 20–50 pounds occasionally, 10–25 pounds frequently, and/or 10 pounds constantly, subject to the stated lifting guidance.
Ability to perform substantial bending and standing related to essential job duties.
Ability to handle multiple tasks and priorities in a fast-paced work environment.
Ability to work with cleaning chemicals, heat sources, electrical sources, and cutting hazards while using required personal protective equipment.

Responsibilities

Prepare the Starbucks coffee program and set up and open the coffee shop for service.
Serve customers, process sales, and provide exemplary customer service while following Starbucks recipes and standards.
Restock beverage, condiment, grab-and-go, cooler, paper goods, and other service areas throughout the day.
Clean and maintain equipment, counters, storerooms, food and beverage areas, tables, chairs, and other shop spaces.
Check product supplies and expiration dates, replenish items as needed, and ensure products and menu areas have proper signage.
Prepare leftover breakfast pastries for storage and replenish point-of-sale impulse items for lunch service.
Count the closing bank, deposit funds in the safe with the Supervisor Barista, follow cash policies, complete required paperwork, communicate cash overages or shortages, and prepare the cash drawer for the next day.
Complete proper handoffs and assigned cleaning tasks.
Maintain production records, including holding, cooking, and end-of-service temperatures and counts.
Ensure products are properly labeled and dated.
Dust ledges and shelves to maintain the coffee shop's presentation.