Barista

Avolta•Romulus, MI

About The Position

HMSHost is hiring Baristas to provide world-class service to guests. The Barista creates a memorable customer experience by preparing quality beverages and food products, providing quick service, and offering friendly, attentive service. The role involves taking and fulfilling orders, handling payments, maintaining the store and customer display areas, and following brand and HMSHost operational, safety, and security policies.

Requirements

  • Strong social skills and enjoyment of meeting new people.
  • Ability to remain calm and work in a fast-paced, exciting environment.
  • Willingness to learn and ability to pick up new skills quickly.
  • Ability to understand and follow verbal and written instructions, policies, and rules, and request assistance when needed.
  • Ability to perform basic math to count money accurately and make change.
  • Ability to work well with others as part of a cooperative team.

Responsibilities

  • Greet guests, take food and drink orders, answer questions, address guests by name, and thank them for their orders.
  • Prepare and serve quality beverages and food consistently according to recipe and presentation standards while providing excellent service.
  • Remain calm during high-volume periods and set a positive example for the team.
  • Operate a cash register and accept guest payments in accordance with customer service and cash-handling policies and procedures.
  • Keep the store clean, stocked, and organized, and decorate customer display areas.
  • Act with integrity, honesty, and knowledge while supporting the brand’s and HMSHost’s culture, values, and mission and following operational, safety, and security policies.
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