Barista

Caesars Entertainment•Robinsonville, MS

34d

About The Position

The Barista ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. The role includes helping customers choose specialty coffee beverages and whole bean products, preparing drinks to Starbucks standards, and contributing to a clean, appealing, and efficiently operated customer service area. The Barista follows operational, cash-handling, inventory, merchandising, cleaning, and equipment-maintenance procedures while delivering professional customer service and helping create the Starbucks Experience.

Requirements

Be literate and fluent in English.
Have excellent communication and guest-service skills.
Have good math and money-handling skills.
Uphold and demonstrate the highest level of integrity in all situations and recognize standards required in a regulated business.
Act as a role model to other Team Members and represent Caesars Entertainment positively.
Adhere to all regulatory, company, and department policies and procedures.
Be able to lift, carry, and/or push objects weighing up to 50 lbs.
Be able to grasp, hold, reach, bend, push-pull, use a step stool, and demonstrate hand-eye coordination.
Be able to walk and stand constantly during the shift.
Have the mobility to move quickly and easily throughout the outlet area.
Be able to hear and use visual inspection.

Nice To Haves

High school graduate or equivalent.
Previous experience working in an espresso or foodservice establishment.

Responsibilities

Assist customers in selecting and purchasing specialty coffee beverages and whole bean products.
Respond to customers’ needs and thank every customer.
Maintain the customer service area and equipment in a clean and appealing manner.
Demonstrate “just say yes” behavior when addressing customer needs.
Prepare customer beverage orders, including espresso drinks and Coffee of the Day, to Starbucks standards.
Follow store policies and procedures for operational flow at each station.
Perform cleaning tasks according to duty rosters and cleaning standards, and work as a store team player.
Present oneself professionally and communicate clearly using Star Skills in customer and partner interactions.
Follow standards for merchandising, stocking, rotating, and storing products.
Perform equipment maintenance according to the preventative maintenance checklist.
Follow cash-handling and register policies.
Follow inventory stocking and recording guidelines.
Learn and demonstrate how to create the Starbucks Experience.