Barista Retail Associate
About The Position
Join the team at Henry Ford Health's West Bloomfield Hospital, a unique healthcare environment set on 80 tranquil acres. Our Coffee Shop is more than just a place to grab a drink¿it¿s a welcoming space for patients, visitors, and staff alike. Located in one of Oakland County¿s most desirable communities, our hospital blends clinical excellence with a wellness-first approach, offering amenities like ponds, a greenhouse, walking trails, and a demonstration kitchen. Be part of a team that values both exceptional care and a supportive, healing atmosphere. As a Coffee Shop Supervisor, you¿ll ensure smooth operations in the absence of the Manager, providing leadership and support to maintain a welcoming environment. You¿ll engage guests, drive sales through suggestive selling, and uphold service excellence standards. This role is vital to creating a positive experience for everyone who visits our Coffee Shop, contributing to the overall wellness-focused culture of West Bloomfield Hospital.
Requirements
- High School Diploma.
- Restaurant, retail, or guest service experience.
Nice To Haves
- Experience in a healthcare or hospital environment.
- Previous supervisory or leadership experience.
Responsibilities
- Greet each guest within 15 seconds with a warm, verbal or non-verbal welcome, maintaining eye contact and a smile.
- Proactively engage guests in conversation, seeking opportunities to educate and suggestively sell products.
- Maintain Coffee Shop operations in the Manager¿s absence, ensuring all company initiatives are executed effectively.
- Interact with volunteers in a patient and professional manner, fostering a collaborative environment.
- Lift boxes up to 40 lbs and push loaded carts to move merchandise from storage to sales areas.
Benefits
- Opportunities for career growth
- Collaboration with dedicated teams
- Chance to contribute to mission-driven work
- Prioritize learning and development
- Empowering you to make a meaningful impact in a supportive environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
