Part Time Barista/Cashier

Omni Hotels & Spas•Atlanta, GA

18d

About The Position

Baristas are responsible for maintaining high standards of guest service by providing quick, efficient, and professional service to ensure satisfaction. The role includes restocking merchandise, keeping the coffee bar and workspace clean, and helping ensure guest needs are met. The position requires effective communication with guests and associates, professionalism in all situations, and the ability to work calmly in a stressful, high-pressure environment. The Barista/Cashier works with other departments to support guest needs and helps maintain clean public areas in coordination with housekeeping.

Requirements

At least 1 year of customer service experience in a food/beverage and/or retail environment.
Previous cash-handling and face-to-face customer service experience.
Ability to accurately and efficiently input information into MICROS.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Ability to work cohesively with co-workers within and outside the department.
Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment.
Must be TIPS Alcohol & Food Handler certified.
Must be able to work a variety of shifts, including weekends and holidays.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to bend frequently, reach overhead, twist, and stand or walk for an extended period or an entire shift.

Nice To Haves

Previous coffee house and/or hotel experience.

Responsibilities

Communicate effectively with guests and associates.
Listen to, understand, and clarify concerns and issues raised by co-workers and guests.
Remain professional in all situations and work effectively in stressful, high-pressure situations.
Follow proper uniform and grooming standards.
Coordinate with housekeeping to ensure lobby and public areas are maintained and cleaned.
Assist with monthly inventory.
Maintain a clean workspace throughout the shift and keep the coffee bar clean.
Follow proper procedures for accepting credit cards and checks.
Maintain a cash bank.
Verify guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food-handling procedures.
Use equipment properly and follow safety procedures.
Restock merchandise and provide quick, efficient, professional service to guests.