Barista-Cashier - Lilly

CC Holdings Restaurant Management Group•Indianapolis, IN

3d•$14 - $16•Onsite

About The Position

CC Holdings is hiring full-time and part-time barista/cashiers/customer service representatives for its Eli Lilly Coffee Zon and Fuzion Cafes in Eli Lilly corporate and tech buildings in downtown Indianapolis. The role prepares and serves hot and cold beverages, including coffee, espresso, tea, and smoothies, and provides customer service and cashiering in a timely, efficient, sanitary, and consistent manner. Baristas educate guests about the menu, make recommendations, take orders, and suggest additional items. Cashiers process cash and card transactions using a point-of-sale system, make change, and balance the cash drawer. Shifts are available Monday through Friday between 6:30 a.m. and 4:30 p.m.; shifts vary. The cafes are closed on weekends and holidays. The starting rate is up to $16.00 per hour plus tips. Candidates must pass a background check and drug screen, paid for by CC Holdings, and must be fully vaccinated with documentation. Prior barista, cashier, or customer service representative experience is preferred but not required.

Requirements

Must pass a background check and drug screen.
Must be fully vaccinated and provide documentation.
Demonstrate excellent communication and listening skills.
Demonstrate a passion for hospitality and coffee.
Be able to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Prior barista, cashier, or customer service representative experience is preferred but not required.

Responsibilities

Arrive in proper uniform and follow grooming standards.
Set up the station according to cafe guidelines.
Prepare beverages as directed in a sanitary and timely manner.
Follow portion-control and presentation specifications.
Restock items as needed during the shift.
Clean and maintain the station while following safety, sanitation, and organizational practices.
Properly use and maintain station equipment.
Greet customers, ring in orders, and provide fast, hospitable service.
Treat customers and team members with hospitality, respect, and kindness.
Merchandise products, check their quality and presentation, and restock them.
Provide fast, timely, and accurate service through communication, organization, and teamwork.
Suggestively sell and inform customers about products, promotions, and services.
Follow cash-handling procedures.
Record orders correctly, receive and give change, and count the cash drawer.
Thank customers and invite them to return.
Serve as a role model and help provide on-the-job training for new baristas and cashiers.
Work with the team to support operations, standards, and the cafe concept.
Adapt to changes and communicate and listen effectively.
Assist with other tasks when asked.
Perform essential duties that may include standing and walking for extended periods, moving throughout work areas, preparing and handling food, operating restaurant equipment, interacting with customers and team members, maintaining cleanliness and sanitation, and lifting, carrying, pushing, or pulling items consistent with the role.