Part Time Barista/Cashier

Omni Hotels & Resorts•Atlanta, GA

19d

About The Position

Baristas provide quick, efficient, and professional service to guests, maintaining high service standards and ensuring guest satisfaction. The role includes restocking merchandise, keeping the coffee bar and workspace clean, and coordinating with other departments to meet guest needs. The position is part time and requires working a variety of shifts, including weekends and holidays.

Requirements

At least 1 year of customer service experience in a food and beverage and/or retail environment.
Previous cash-handling and face-to-face customer service experience.
Ability to accurately and efficiently enter information into MICROS.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Ability to work cohesively with co-workers within and outside the department.
Ability to prioritize, organize, and follow up on guest requests and needs in a fast-paced environment.
Must hold TIPS Alcohol and Food Handler certifications.
Must be able to work a variety of shifts, including weekends and holidays.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to bend frequently, reach overhead, and twist.
Ability to stand or walk for an extended period or an entire work shift.

Nice To Haves

Previous coffee house and/or hotel experience.

Responsibilities

Communicate effectively with guests and associates.
Listen to, understand, and clarify concerns and issues raised by co-workers and guests.
Remain professional in all situations and work effectively in stressful, high-pressure situations.
Follow proper uniform and grooming standards.
Help ensure lobby public areas are maintained and cleaned by liaising with the housekeeping department.
Assist with monthly inventory.
Maintain a clean workspace throughout the shift.
Follow proper procedures for accepting credit cards and checks.
Maintain a cash bank.
Verify guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food-handling procedures.
Use equipment properly and follow safety procedures.