Barista/Bartender

The Cake Bake Shop Admin•Indianapolis, IN

5d•Onsite

About The Position

The Bartender / Barista is responsible for delivering a polished, elevated beverage experience while ensuring every guest at The Cake Bake Shop receives a magical and one-of-a-kind experience that reflects brand standards. This role requires expert knowledge of beverages, ingredients, allergens, and presentation while balancing attentive bar-top service with efficient execution of service-well orders for the dining room.

Requirements

Minimum of one year of bartending or beverage-focused hospitality experience preferred.
Valid alcohol service permit or certification as required by state or local law.
Strong communication, multitasking, and guest service skills.
Ability to prepare beverages accurately and consistently according to recipes.
Professional appearance and adherence to company grooming standards.
Accuracy when handling money, tabs, and POS transactions.
Ability to stand for extended periods and perform repetitive bending, twisting, lifting up to 50 pounds, and climbing stairs as needed.

Responsibilities

Greet bar guests warmly and provide a refined, brand-aligned guest experience.
Take beverage and food orders accurately and enter them promptly into the POS system.
Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes, portioning, and presentation guidelines.
Demonstrate expert knowledge of beverage menus, ingredients, preparation methods, and allergens.
Engage with guests using polished, professional, and brand-appropriate communication.
Provide informed recommendations, beverage pairings, and perform suggestive selling.
Monitor bar guests proactively, anticipate needs, and respond promptly to requests.
Prepare and deliver bar food items, desserts, and beverages with correct timing and presentation.
Manage bar tabs, process payments, provide receipts, and thank guests for visiting.
Maintain cleanliness and professional appearance of the bar top, tools, glassware, and service area during active service.
Uphold all Steps of Service, including greeting, timing, presentation, celebrations, and retail engagement when applicable.
Communicate guest concerns, service issues, or product shortages to leadership immediately.
Prepare and stock fruit garnishes, syrups, juices, whipped creams, and beverage mixes according to recipes.
Restock liquor, wine, beer, sodas, glassware, ice, and bar tools needed for service.
Polish glassware and bar utensils used for guest service.
Clean and maintain bar tools and equipment such as shakers, strainers, soda machines, and espresso equipment.
Organize bar shelves, under-bar coolers, service wells, and immediate bar areas.
Replenish napkins, straws, stirrers, to-go containers, and bar service supplies.
Wipe down bar-top surfaces, chairs, and immediate guest-facing décor.
Maintain bar readiness and cleanliness throughout the shift.
Perform limited sweeping or spot mopping in the immediate bar area only.