Barista, Baker, or Shift Leader

Fresh Baguette•Bethesda, WA

10d•Onsite

About The Position

Fresh Baguette is hiring full-time or part-time Baristas and Bakers, and full-time Shift Leaders, at bakery cafes in the Washington, D.C., Maryland, and Virginia area. This hourly role combines baking, barista work, sandwich making, and customer service in a fast-paced retail environment. Team members help customers explore Fresh Baguette products, make recommendations, and build lasting customer relationships while preparing and presenting baked goods and other menu items. Shifts include a baking shift from 4:40 a.m. to noon (baking from 4:40 to 7:00 a.m., then working as a barista from 7:00 a.m. to noon), an opening shift from 6:00 a.m. to 1:00 p.m., a mid shift from 8:00 a.m. to 4:00 p.m., and a closing shift from 1:00 p.m. to 7:00 p.m. Shifts are 6–8 hours, 3–5 days per week, including Saturdays and Sundays. Full-time hiring locations are listed in Germantown, Cleveland Park, McLean, Alexandria, Penn Quarter, Bethesda, Lafayette Square, Georgetown, and Rockville. Part-time hiring locations are listed in Rockville and McLean.

Requirements

Authorization to work in the United States without sponsorship.
High school diploma or GED.
At least one year of experience in a fast-paced, customer-oriented environment.
Availability to work Monday through Sunday, including peak periods and holidays such as Easter, Thanksgiving, and Christmas.
Fluency in English and ability to communicate effectively.
Strong communication and interpersonal skills.
Ability to stand for up to 8 hours and lift up to 50 pounds, with routine bending, reaching, and movement in a retail environment.
Reliable transportation to work.
Passion for coffee and bread; a warm, inviting presence; ability to work in a fast-paced environment; eagerness to learn and accept challenges; teamwork and commitment to customer service; and strong organization and attention to detail.

Nice To Haves

Experience working in a café, bakery, or hospitality.

Responsibilities

Provide friendly, prompt customer service and build long-term customer relationships.
Handle cash and credit transactions at the cash register.
Recommend products and help customers choose products and pairings.
Bake breads and other baked goods and prepare products for the next day's baking schedule.
Make and serve baked goods, sandwiches, salads, breads, and pastries with care and attention to detail.
Organize and maintain freezer and refrigerator areas.
Put away deliveries and ensure items are stored properly.
Set up the bread display and maintain inviting product displays.
Clean and sanitize the baking station after use and maintain cleanliness throughout the store.
Comply with store safety, sanitation, and food-storage standards.
Resolve customer complaints and ensure customer satisfaction.