Barista Attendant

Olde Naples Hotel•Naples, FL

2d•Onsite

About The Position

We are looking to add a Barista Attendant associate to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. A Barista Attendant is responsible for preparing, serving, and presenting a variety of hot and cold beverages, as well as related food items, while providing excellent customer service in a café or similar setting.

Requirements

Strong customer service and interpersonal skills
Knowledge of espresso machines and brewing equipment
Ability to work various shifts , including early mornings, evenings, and holidays
Attention to detail in preparing drinks to exact specifications
Basic math skills for pricing and inventory
Understanding of health and safety regulations
High school diploma or equivalent; relevant training or experience preferred

Responsibilities

Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages according to company recipes and standards
Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable
Greet customers warmly, present the menu, answer questions, and offer personalized recommendations based on preferences and dietary needs
Accurately take drink and food orders, noting customizations (e.g., coffee blend, sugar/dairy ratios)
Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk from others
Use the point-of-sale system to process cash and credit card transactions
Keep the bar area, seating area, and equipment clean, sanitized, and organized
Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries
Assist with setup, cleaning, and inventory tasks during shift changes
Communicate customer feedback to management and recommend new menu items