Deli Attendant / Barista
About The Position
Team members will be responsible for ensuring customers are educated on products and services, maintaining high-quality product standards, and proficiently preparing blended and cold drinks. The role involves greeting customers with friendly service, learning their preferences, accurately handling orders and payments, and answering questions about products. Additionally, team members will sell and serve baked goods, maintain efficient service, restock shelves, and ensure the cleanliness of the deli area and equipment. Reporting potential safety hazards and employee accidents to management is also a key responsibility.
Requirements
- Previous serving experience and knowledge.
- High School education or equivalent experience.
- Must be flexible to work any schedule including weekends, evenings, and holidays.
Nice To Haves
- Six months experience as a server preferred.
- Prior money handling experience preferred.
Responsibilities
- Ensure that all customers are educated on our products and services.
- Maintain the highest quality and consistent product standards.
- Follow all Company drink recipes and procedures.
- Proficiently prepare blended and cold drinks provided by the store.
- Greet all customers with fast, friendly, personalized service and develop a rapport with customers by learning their names, favorite drinks, and food items.
- Verbally receive and call back customer’s orders in a friendly manner.
- Report all customer complaints to F&B Director, Supervisor or Manager on Duty.
- Respond proactively to prevent customer service situations.
- Accurately ring sale orders into cash register and count back change to customers in a courteous and friendly manner.
- Answer telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location and receiving and filling customer orders.
- Answer customer questions regarding coffee blends, preparation, and product freshness.
- Sell and serve baked goods and miscellaneous food items to customers.
- Maintain efficient, friendly service.
- Restock shelves when necessary.
- Routinely clean the deli area, floor, equipment and take out trash, etc.
- Report potential safety hazards to the manager on duty.
- Report all employee accidents to the manager on duty.
Benefits
- $1,000 Sign on BONUS!
- FREE GAS (up to $3,900 annual value) or Free Bus Passes
- Free covered Parking
- 2 weeks PTO per year
- 6 Observed Holidays with Holiday Pay
- Health Benefits Insurance Package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K & more!
- Career Development and Advanced Opportunities
- Tuition Reimbursement
- Flexible work schedules
- Team Member Referral program ($600 per team member referred!)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
