AM Barista - Art Bar Attendant

Sonesta International Hotels CorporationSonesta Philadelphia, PA
Onsite

About The Position

Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.

Requirements

  • Provide fast and courteous service of food and beverages to guests
  • Ensure quality of food and beverage presentation per established standards
  • Prompt and professional manner in greeting guests and taking orders
  • Adherence to established health and presentation standards for food and beverages
  • Efficient table clearing and cleaning
  • Maintenance of clean and organized wait staff stations
  • Awareness of and reporting of service and safety issues
  • Ability to perform service recovery gestures
  • Processing guest payments and transactions as needed
  • Ability to assist with other duties as assigned

Responsibilities

  • Greet all guests and take beverage and food orders in a prompt and professional manner.
  • Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
  • Clear and clean tables in a prompt and efficient manner.
  • Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
  • Perform side-work, and any other opening or closing duties as required.
  • Ensure that wait staff stations are clean and maintained throughout shift.
  • Alert Outlet Management of any service and/or safety issues.
  • Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
  • May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
  • May assist with other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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