Christkindl Markt Bar Supervisor

The Grand Rapids Downtown Market • Grand Rapids, MI

3d • Hybrid

About The Position

The Grand Rapids Downtown Market is home to the Christkindl Markt, one of the Midwest's premier holiday traditions, welcoming hundreds of thousands of guests each season. We are seeking an organized, professional, and hospitality-minded Bar Supervisor to oversee daily bar operations, lead seasonal staff, and ensure bars are stocked, safe, clean, and ready to deliver exceptional guest experiences. Working closely with the Director of Food & Beverage and Christkindl Markt team, you'll supervise bartenders, bar pourers, and bar backs while overseeing opening, service, inventory, and closing procedures. Our team values integrity, collaboration, resourcefulness, respect, proactivity, and fun. We seek hands-on leaders who communicate clearly, solve problems, and create a positive, welcoming environment.

Requirements

• High school diploma or equivalent required
• At least two years of customer service or related experience, preferably in hospitality.
• At least two years of supervisory or leadership experience.
• Strong leadership, communication, organization, and problem-solving skills.
• Previous POS experience required; Square experience preferred.
• Comfortable using radios and technology to coordinate operations.
• Knowledge of inventory management, FIFO practices, food safety, sanitation, and proper product storage.
• Ability to lead a seasonal team, manage competing priorities, and remain calm in a fast-paced environment.
• Demonstrated commitment to hospitality, teamwork, professionalism, accountability, and guest satisfaction.
• Ability to work outdoors in winter conditions and adapt to changing operational needs.

Nice To Haves

• college degree preferred

Responsibilities

• Supervise, support, coach, and direct bartenders, bar pourers, and bar backs throughout each shift.
• Coordinate daily staffing assignments and communicate operational needs using radios and other tools.
• Open multiple bar locations, distribute POS systems and radios, and ensure equipment is operational.
• Monitor bar operations, walk the market, anticipate needs, resolve issues, and support staff during service.
• Maintain inventory, monitor product levels, and ensure bars are stocked and prepared for guest demand.
• Ensure proper product storage, temperature control, FIFO rotation, inventory records, and restocking.
• Maintain clean, organized bar and storage areas and follow food safety, sanitation, and beverage-handling standards.
• Support bartenders and assist with bar preparation and operations as needed.
• Complete closing procedures, including collecting POS systems and radios, securing equipment, storing temperature-sensitive products, completing inventory, restocking, and locking all bars.
• Communicate professionally with guests, staff, leadership, and other event departments.
• Follow all safety, service, and operational standards and assist with additional event duties as needed.

Benefits

• Be part of one of West Michigan's signature holiday experiences while leading a seasonal team and helping create memorable moments for hundreds of thousands of guests.
• You'll build hospitality leadership experience, work alongside a passionate and collaborative team, and play a hands-on role in bringing the Christkindl Markt to life.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED