Bar Porter

Harrah's Northern California•Ione, CA

About The Position

The Bar Porter provides service to guests at beverage service stations and beer and wine bars, keeping those areas clean and stocked. The role includes maintaining bar equipment and sanitation, replenishing beverage supplies and beer and wine, changing kegs as needed, and responding to guests’ immediate needs. Team members are expected to follow the Everyone Greets Everyone policy, attend mandatory meetings and pre-shift BUZZ sessions, work cooperatively, maintain a professional appearance, and comply with attendance and regulatory requirements. The schedule may vary and may include holidays, nights, weekends, and required overtime. Duties may change or be assigned as needed. The position is included in the CBA with UNITE HERE! International Union.

Requirements

At least 1 year of customer service experience in a position where direct customer service was the primary job duty.
Excellent customer service and communication skills.
Must be at least 21 years of age.
Ability to read, write, speak, and understand English.
Ability to respond to visual and aural cues.
Ability to get along with coworkers and work as part of a team.
Must present a well-groomed, professional appearance.
Must meet the job's attendance guidelines and comply with state, federal, and regulatory policies and procedures.
Must be able to work a varied schedule, including holidays, nights, and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Must be able to lift up to 50 pounds and push carts weighing up to 100 pounds.
Must be able to use proper team lifting and carrying techniques.
Must be able to bend, pull, and carry stock to refrigerators and cabinets.
Must be able to stand for long hours.
Must be able to work in areas containing secondhand smoke, dust, loud noises, and bright lights.

Responsibilities

Clean bar areas, including mats, floors, sinks, drains, and other bar appliances.
Change soda bibs and stock beverage supplies in designated areas.
Maintain beer and wine stock and change kegs as required.
Keep work areas clean, sanitary, and free of debris.
Acknowledge, greet, and converse with customers who approach the bar, communicating to meet their immediate needs.
Call a designated slot employee when needed by a guest or bartender.
Help provide a safe work environment for employees and guests.
Follow the Everyone Greets Everyone policy by proactively acknowledging and greeting guests and fellow team members.
Participate in mandatory meetings and pre-shift BUZZ sessions.
Perform other duties as assigned.